Loto-Quebec debuts virtual reality service
Montreal-based Loto-Québec has introduced a new virtual reality system aimed at lottery winners. Developed in association with Fondation Jasmin, the system is intended to provide lottery players who win prizes in excess of $25,000 with exposure to real-life situations they may encounter. These include emotional and financial decisions such as requests for donations, the pursuit of new projects and investment options. The two organizations also plan to collaborate on future VR projects intended to raise awareness of issues including school bullying and workplace discrimination.
"We always endeavor to be innovative and to use the best tools available to offer our winners the utmost support," said Richard Trudel, director of customer service and draws at Loto-Québec. "With nearly 1,500 winners of large prizes every year, we must offer the best service possible.Our customer service personnel possesses an unparalleled expertise. Virtual reality is yet another tool in our toolbox and will be greatly appreciated by all."